Trade Republic: Wie der Neobroker seine Service-Probleme lösen will - TAAmuseum

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Trade Republic steht seit Wochen in der Kritik. Mitgründer Hecker räumt Fehler ein, kündigt eine Neuaufstellung an und äußert sich zu einem ominösen Servicetelefon.

Von Dennis Schwarz

Michael Pfeifer ist verzweifelt. Seit Tagen kontaktiert er den Kundenservice des Neobrokers Trade Republic. Nach dem Verkauf von Nvidia-Aktien habe ihm Trade Republic rund 12.000 Euro zu viel an Kapitalertragsteuern abgezogen, sagte Pfeifer dem „Handelsblatt“. Doch der Kundenservice reagiere entweder gar nicht oder reagiert mit Standard-Antworten, die Pfeifer nicht weiterhelfen.

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Eine Quelle: www.tagesspiegel.de

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